SATO S8424 Manual de servicio

PN: 9001160B S8408/S8412/S8424 PRINTERS OPERATOR MANUAL

Unit 1: IntroductionS8400 Series Operator Manual1-5 PN: 9001160BCONTROL FEATURESThis chapter identifies the interactive control features of the print

Unit 6: MaintenanceS8400 Series Operator Manual6-5 PN: 9001160BINTERFACE BOARD REPLACEMENTCircuit boards generally have long lives due to the lack of

Unit 6: MaintenanceS8400 Series Operator Manual6-6 PN: 9001160BFAN FILTER REPLACEMENTThe fan filter prevents atmospheric debis from being drawn into

Unit 6: MaintenanceS8400 Series Operator Manual6-7 PN: 9001160BADJUSTMENT PROCEDURESThis unit covers all of the printer and printer accessory adjustm

Unit 6: MaintenanceS8400 Series Operator Manual6-8 PN: 9001160BPRINT HEAD PRESSUREPrint head pressure is the equalization of pressure against the pla

Unit 6: MaintenanceS8400 Series Operator Manual6-9 PN: 9001160BPRINT HEAD ALIGNMENTPrint head position has a direct impact on print quality. The prin

Unit 6: MaintenanceS8400 Series Operator Manual6-10 PN: 9001160BRIBBON GUIDE ALIGNMENTIf the print ribbon is not spread smoothly over the print head

Unit 6: MaintenanceS8400 Series Operator Manual6-11 PN: 9001160BMEDIA PRESSURE ROLLER BALANCEPressure roller balance adjustment may be required if th

Unit 6: MaintenanceS8400 Series Operator Manual6-12 PN: 9001160BRIBBON CASSETTE BELT TENSIONINGThe ribbon cassette timing belt has a spring loaded ad

Unit 6: MaintenanceS8400 Series Operator Manual6-13 PN: 9001160BPRINT HEAD BALANCEPrint head balance is the equalization of pressure against the plat

Unit 6: MaintenanceS8400 Series Operator Manual6-14 PN: 9001160BEYE-MARK/PAPER-END SENSOR SENSITIVITYThis sensor adjustment regulates penetrating abi

S8400 Series Operator Manual2-1 PN: 9001160BTECHNICAL DATA• Physical Characteristics•Power• Environmental• Processing• Command• Interface Modules• Reg

Unit 6: MaintenanceS8400 Series Operator Manual 6-15 PN: 9001160BGAP SENSOR SENSITIVITYThis sensor adjustment regulates penetrating ability for media

Unit 6: MaintenanceS8400 Series Operator Manual 6-16 PN: 9001160BOPERATIONAL ADJUSTMENTSThese operational adjustments are for fine tuning the printer

S8400 Series Operator Manual7-1 PN: 9001160BAPPENDIX• Ready/Busy Timing Charts•X-On/X-Off Timing Charts• Session Connect/Disconnect Diagram• Printer D

Unit 7: AppendixS8400 Series Operator Manual7-2 PN: 9001160BREADY/BUSY TIMING CHARTSFigure 7-1a, Single-Item Buffer Timing ChartsFigure 7-1b, Multipl

Unit 7: AppendixS8400 Series Operator Manual7-3 PN: 9001160BX-ON/X-OFF TIMING CHARTSFigure 7-2a, Single-Item Buffer Timing ChartFigure 7-2b, Multiple

Unit 7: AppendixS8400 Series Operator Manual7-4 PN: 9001160BSESSION CONNECT/DISCONNECT DIAGRAMFigure 7-3, Session connect/Disconnect Diagram

Unit 7: AppendixS8400 Series Operator Manual7-5 PN: 9001160BPRINTER DIMENSIONS (STANDARD W/CASSETTE)Figure 7-4a, Printer Three/Quarter ViewFigure 7-4

Unit 7: AppendixS8400 Series Operator Manual7-6 PN: 9001160BFigure 7-4c, Printer Left-Side ViewFigure 7-4d, Printer Front View

Unit 7: AppendixS8400 Series Operator Manual7-7 PN: 9001160BFigure 7-4e, Printer Right-Side ViewFigure 7-4f, Printer Rear View

Unit 7: AppendixS8400 Series Operator Manual7-8 PN: 9001160BPRINTER DIMENSIONS (OPPOSITE W/CASSETTE)Figure 7-5a, Printer Three/Quarter ViewFigure 7-5

Unit 2: Technical DataS8400 Series Operator Manual2-2 PN: 9001160BPHYSICAL CHARACTERISTICSTypical Width 9.65 Inches (245mm)Typical Height 11.81 Inche

Unit 7: AppendixS8400 Series Operator Manual7-9 PN: 9001160BFigure 7-5c, Printer Left-Side ViewFigure 7-5d, Printer Front View

Unit 7: AppendixS8400 Series Operator Manual7-10 PN: 9001160BFigure 7-5e, Printer Right-Side ViewFigure 7-5f, Printer Rear View

Unit 7: AppendixS8400 Series Operator Manual7-11 PN: 9001160BPRINTER DIMENSIONS (STANDARD DIRECT LOAD)Figure 7-6a, Printer Three/Quarter ViewFigure 7

Unit 7: AppendixS8400 Series Operator Manual7-12 PN: 9001160BFigure 7-6c, Printer Left-Side ViewFigure 7-6d, Printer Front View

Unit 7: AppendixS8400 Series Operator Manual7-13 PN: 9001160BFigure 7-6e, Printer Right-Side ViewFigure 7-6f, Printer Rear View

Unit 7: AppendixS8400 Series Operator Manual7-14 PN: 9001160BPRINTER DIMENSIONS (OPPOSITE DIRECT LOAD)Figure 7-7a, Printer Three/Quarter ViewFigure 7

Unit 7: AppendixS8400 Series Operator Manual7-15 PN: 9001160BFigure 7-7c, Printer Left-Side ViewFigure 7-7d, Printer Front View

Unit 7: AppendixS8400 Series Operator Manual7-16 PN: 9001160BFigure 7-7e, Printer Right-Side ViewFigure 7-7f, Printer Rear View

Unit 7: AppendixS8400 Series Operator Manual7-17 PN: 9001160BGLOSSARYGLOSSARYAC (Alternating Current) Electrical current that reverses its direction

Unit 7: AppendixS8400 Series Operator Manual7-18 PN: 9001160BBytes A collection of 8 bits used in the binary system.CapacityAs it relates to RFID, th

Unit 2: Technical DataS8400 Series Operator Manual2-3 PN: 9001160BPRINTMethod Direct Thermal / Thermal TransferHead Width 4.09 Inches (104mm)Maximum

Unit 7: AppendixS8400 Series Operator Manual7-19 PN: 9001160BDiodeAllows current to flow in one direction but not the other to protect sensitive elec

Unit 7: AppendixS8400 Series Operator Manual7-20 PN: 9001160BFactory ProgrammingRelative to RFID, the programming of information into a tag occurring

Unit 7: AppendixS8400 Series Operator Manual7-21 PN: 9001160BKeyThe button on a panel that may be pressed to send an electrical signal to influence a

Unit 7: AppendixS8400 Series Operator Manual7-22 PN: 9001160BModulation In RFID, the methods of altering carriers in order to transmit the encoded in

Unit 7: AppendixS8400 Series Operator Manual7-23 PN: 9001160BPrint HeadThe device on a direct thermal or thermal transfer printer containing the heat

Unit 7: AppendixS8400 Series Operator Manual7-24 PN: 9001160BRFID TagsA system of finding the position or location of assets. A microchip attached to

Unit 7: AppendixS8400 Series Operator Manual7-25 PN: 9001160BSimultaneous To take place at the same time.Sleeve A thin hollow material that is insert

Unit 7: AppendixS8400 Series Operator Manual7-26 PN: 9001160BTroubleshoot The act of locating the source of a problem or problems.Two-DimensionalTwo

Unit 2: Technical DataS8400 Series Operator Manual2-4 PN: 9001160BSENSINGGap AdjustableReflective Eye-Mark AdjustableRibbon Near End Enable/DisableMe

Unit 2: Technical DataS8400 Series Operator Manual2-5 PN: 9001160BBAR CODE CAPABILTIESLinear Bar CodesUPC A/EEAN 8/13Code 39Code 93Code 128Interleave

S8400 Series Operator Manual3-1 PN: 9001160BINSTALLATION• Unpacking & Parts Identification• Printer Installation• Printer Loading• Operational Mod

Unit 3: InstallationS8400 Series Operator Manual3-2 PN: 9001160BUNPACKING & PARTS IDENTIFICATIONUnpack the printer as directed in the folowing pr

Unit 3: InstallationS8400 Series Operator Manual3-3 PN: 9001160BPRINTER INSTALLATIONThis chapter provides guidance on how to station, connect, and lo

Unit 3: InstallationS8400 Series Operator Manual3-4 PN: 9001160BFigure 3-3, Printer MountingFigure 3-4, Printer ConnectionATTENTION: Figure 3-4 disp

PN: 9001160BSATO America, Inc.10350A Nations Ford RoadCharlotte, NC 28273Main Phone: (704) 644.1650Technical Support Hotline: (704) 644.1660Technical

Unit 3: InstallationS8400 Series Operator Manual3-5 PN: 9001160BPRINTER LOADINGMEDIA SELECTIONThe size and type of labels to be printed should have b

Unit 3: InstallationS8400 Series Operator Manual3-6 PN: 9001160BFigure 3-5, Ribbon & Media LoadingFigure 3-6a, Ribbon Cassette LoadingLabel Media

Unit 3: InstallationS8400 Series Operator Manual3-7 PN: 9001160BFigure 3-6b, Ribbon Cassette LoadingFigure 3-6c, Ribbon Cassette Loading

Unit 3: InstallationS8400 Series Operator Manual3-8 PN: 9001160BOPERATIONAL MODE SELECTIONThere are two modes of printer operation: Dispense or Conti

Unit 3: InstallationS8400 Series Operator Manual3-9 PN: 9001160BINTERFACE SELECTIONThis unit presents the printer interface types and their specifica

Unit 3: InstallationS8400 Series Operator Manual3-10 PN: 9001160BRS232C HIGH-SPEED SERIAL INTERFACEThis High Speed Serial Interface is a Plug-In Inte

Unit 3: InstallationS8400 Series Operator Manual3-11 PN: 9001160BFigure 3-8, Serial Connector Pin AssignmentsREADY/BUSY INTERFACE SIGNALSPIN DIRECTIO

Unit 3: InstallationS8400 Series Operator Manual3-12 PN: 9001160BIEEE1284 PARALLEL INTERFACEThe parallel interface is a plug-in module that can be in

Unit 3: InstallationS8400 Series Operator Manual3-13 PN: 9001160BUNIVERSAL SERIAL BUS (USB)The Universal Serial Bus (USB) interface is a Plug-In Inte

Unit 3: InstallationS8400 Series Operator Manual3-14 PN: 9001160BLOCAL AREA NETWORK (LAN) ETHERNETA Local Area Network (LAN) interface is an optional

S8400 Series Operator Manual PN: 9001160BTABLE OF CONTENTSINTRODUCTIONAbout This Manual 1-2General Description 1-3Control Features 1-5TECHNICAL DATAPh

Unit 3: InstallationS8400 Series Operator Manual3-15 PN: 9001160B802.11G WIRELESS The wireless print server provides easy printer interface with 802.

Unit 3: InstallationS8400 Series Operator Manual3-16 PN: 9001160BFigure 3-10, Socket Connection DiagramLED INDICATOR STATUSLink LED (green)Network Po

Unit 3: InstallationS8400 Series Operator Manual3-17 PN: 9001160BALL INTERFACESRECEIVE BUFFERThe data stream is received from the host to the printer

Unit 3: InstallationS8400 Series Operator Manual3-18 PN: 9001160BRECEIVE BUFFER CONTROLCauses For Receive Buffer Near Full Receive buffer near full o

Unit 3: InstallationS8400 Series Operator Manual3-19 PN: 9001160BPRINT PROCESS(Figure 3-11d)COMMAND PROCESS(Figure 3-11e)BCC ERROR PROCESS(Figure 3-1

Unit 3: InstallationS8400 Series Operator Manual3-20 PN: 9001160BEXTERNAL SIGNALThe external signal interface is designed to connect the printer to a

Unit 3: InstallationS8400 Series Operator Manual3-21 PN: 9001160BFigure 3-12, Input/Output Circuit Diagram25-PIN CONNECTOR ASSIGNMENTSPIN SIGNAL NAME

Unit 3: InstallationS8400 Series Operator Manual3-22 PN: 9001160BFigure 3-13, 14-Pin Connector AssignmentsFigure 3-14, 25-Pin Connector AssignmentsIN

Unit 3: InstallationS8400 Series Operator Manual3-23 PN: 9001160BOUTPUT SIGNAL WAVE FORMBASIC OPERATION(Figure 3-16a)PAPER END(Figure 3-16b)RIBBON EN

Unit 3: InstallationS8400 Series Operator Manual3-24 PN: 9001160BFigure 3-17, Operation Mode Flow Chart

S8400 Series Operator Manual PN: 9001160BPRINTER CONFIGURATIONPrinter Configuration 4-2Configuration Modes 4-3User Mode 4-3Advanced Mode 4-4Parallel I

Unit 3: InstallationS8400 Series Operator Manual3-25 PN: 9001160BACCESSORIES INSTALLATIONThis unit provides installation instructions of the purchase

Unit 3: InstallationS8400 Series Operator Manual3-26 PN: 9001160BREMOTE OPERATOR PANELThis purchase option allows the operator panel to be detached f

S8400 Series Operator Manual4-1 PN: 9001160BPRINTERCONFIGURATION• Printer Configuration• Configuration Modes• Menu Definition Tables

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-2 PN: 9001160BPRINTER CONFIGURATIONThis unit provides in-depth instruction on printer conf

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-3 PN: 9001160BCONFIGURATION MODESThis chapter provides an overview of the various configur

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-4 PN: 9001160BADVANCED MODEThe Advanced Mode is provided to make advanced printer operatio

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-5 PN: 9001160BPARALLEL INTERFACE MODEThis chapter provides the programming sequences requi

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-6 PN: 9001160BSERIAL INTERFACE MODEThis chapter provides the programming sequences require

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-7 PN: 9001160BLOCAL AREA NETWORK (LAN) INTERFACE MODEThis chapter provides the programming

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-8 PN: 9001160BUNIVERSAL SERIAL BUS (USB) MODEThis chapter provides the programming sequenc

S8400 Series Operator Manual PN: 9001160BMAINTENANCECleaning Procedures 6-2Replacement Procedures 6-3Print Head 6-3Platen Rollers 6-4Interface Board 6

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-9 PN: 9001160BCENTRONICS INTERFACE MODEThis chapter provides the programming sequences req

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-10 PN: 9001160BWIRELESS LAN (LOCAL AREA NETWORK) INTERFACE MODEUse the keys of the printer

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-11 PN: 9001160BSERVICE MODEAllows the programming of various dimensional settings, sensor

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-12 PN: 9001160BFACTORY MODEThe Factory Mode permits counter reset of various components.Us

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-13 PN: 9001160BWORK SHIFT MODEThe Work Shift Mode allows for specific production shift inf

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-14 PN: 9001160BHIDDEN MODEThe Hidden Mode allows operator access to set Label-Out Sensor s

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-15 PN: 9001160BDOWNLOAD MODEThis download feature allows the operator to upgrade or downgr

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-16 PN: 9001160BBOOT DOWNLOAD MODEThis download mode is used when the firmware becomes corr

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-17 PN: 9001160BPRINT CANCEL MODEFigure 4-15 provides the specific sequence of events requi

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-18 PN: 9001160BDEFAULT SETTINGS MODEFigure 4-16 provides the specific sequence of events r

S8400 Series Operator Manual1-1 PN: 9001160BINTRODUCTION• About This Manual• General Description• Control Features

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-19 PN: 9001160BTEST PRINT MODEFigure 4-17 provides the specific sequence of events require

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-20 PN: 9001160BHEX DUMP MODEThe contents of the print buffer and the data received before

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-21 PN: 9001160BCF (COMPACT FLASH) CARD MODEUse the printer’s operator panel to select and

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-22 PN: 9001160BSTAND ALONE MODEThe Stand Alone Mode allows the printer to function indepen

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-23 PN: 9001160BMENU DEFINITION TABLESUSER MODE (TABLE 4-1)MENU DESCRIPTIONIs the entrance

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-24 PN: 9001160BAllows the printer to be switched to operate in the thermal transfer or dir

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-25 PN: 9001160BThe calendar is a feature that allows the date and time to be manually set

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-26 PN: 9001160BDetermines whether the print data code requires deletion. Hexadecimal graph

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-27 PN: 9001160BAllows the selection of which interface port will be assigned to receive pr

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-28 PN: 9001160BAllows setting of communication protocol. Will not display if the dipswitch

Unit 1: IntroductionS8400 Series Operator Manual1-2 PN: 9001160BABOUT THIS MANUALThis manual is laid out consistent with the product discussed and pr

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-29 PN: 9001160BAllows the deternination of whether the interface will be configured on the

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-30 PN: 9001160BThis menu screen shows the setting of Port Number 3 for raw data transfer.U

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-31 PN: 9001160BCENTRONICS INTERFACE MODE (TABLE 4-7)MENU DESCRIPTIONIs the premiere screen

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-32 PN: 9001160BAllows the selection of which interface board will be set up in subsequent

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-33 PN: 9001160BThis menu screen allows for the setting of the wireless LAN communication m

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-34 PN: 9001160BAllows the establishment of a specific distance the media will be advanced

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-35 PN: 9001160BAllows the maximum length of the label used to be defined. The default valu

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-36 PN: 9001160BAllows the language of the menu screens to be selected.FACTORY MODE (TABLE

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-37 PN: 9001160BEnables the revision number of the main circuit board to be recorded within

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-38 PN: 9001160BAllows the entry of the user defined shift name. The quantity of characters

Unit 1: IntroductionS8400 Series Operator Manual1-3 PN: 9001160BGENERAL DESCRIPTIONThe S8400 series print engines are specifically designed for use i

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-39 PN: 9001160BThis screen only appears if CARTRIDGE was selected in the first screen and

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-40 PN: 9001160BThe selection of YES confirms the operator wants to proceed and the selecti

Unit 4: Printer ConfigurationS8400 Series Operator Manual4-41 PN: 9001160BCF (COMPACT FLASH) CARD MODE (TABLE 4-19)MENU DESCRIPTIONIs the premiere sc

S8400 Series Operator Manual5-1 PN: 9001160BTROUBLESHOOTING• Error Signal Troubleshooting• Warning Signal Troubleshooting• Troubleshooting Table• Inte

Unit 5: TroubleshootingS8400 Series Operator Manual5-2 PN: 9001160BERROR SIGNAL TROUBLESHOOTINGERROR DISPLAYSERROR LED DISPLAYLCD DISPLAYDESCRIPTION0

Unit 5: TroubleshootingS8400 Series Operator Manual5-3 PN: 9001160B10RibbonEndErrorPOWER:ONLINE:LABEL:RIBBON:OnOffOffOn1. Ensure ribbon stock is prop

Unit 5: TroubleshootingS8400 Series Operator Manual5-4 PN: 9001160B20CalendarErrorPOWER:ONLINE:LABEL:RIBBON:OnOffOffOff1. Power off the printer to re

Unit 5: TroubleshootingS8400 Series Operator Manual5-5 PN: 9001160BERROR ICONSLCD ICONS DESCRIPTION OF ERROR POSITION ON LCDDisplayed when detecting

Unit 5: TroubleshootingS8400 Series Operator Manual5-6 PN: 9001160BWARNING SIGNAL TROUBLESHOOTINGWARNING DISPLAYSWARNING LED DISPLAYLCD DISPLAYDESCRI

Unit 5: TroubleshootingS8400 Series Operator Manual5-7 PN: 9001160BTROUBLESHOOTING TABLETROUBLESHOOTING TABLEIMAGE VOIDSDirty print head. Clean print

Unit 1: IntroductionS8400 Series Operator Manual1-4 PN: 9001160BFigure 1-1b, Primary ComponentsRibbon Roller x2Print Head LatchRibbon Supply SpindleF

Unit 5: TroubleshootingS8400 Series Operator Manual5-8 PN: 9001160BNO PRINTED IMAGEPrint head is disconnected. Ensure print head wiring harness is co

Unit 5: TroubleshootingS8400 Series Operator Manual5-9 PN: 9001160BINTERFACE TROUBLESHOOTINGThis chapter provides a checklist for the various interfa

Unit 5: TroubleshootingS8400 Series Operator Manual5-10 PN: 9001160BLAN ETHERNET INTERFACECHK TROUBLESHOOTING STEPEnsure the interface has been corre

Unit 5: TroubleshootingS8400 Series Operator Manual5-11 PN: 9001160BTEST PRINT MODESChapter provides instruction on special printing to identify and

Unit 5: TroubleshootingS8400 Series Operator Manual5-12 PN: 9001160BTEST LABEL PRINTINGThe test label is designed to assist in the identification of

Unit 5: TroubleshootingS8400 Series Operator Manual5-13 PN: 9001160BFigure 5-3, Sample Test LabelNOTE: The only print problem that the following samp

S8400 Series Operator Manual6-1 PN: 9001160BMAINTENANCE• Cleaning Procedures• Replacement Procedures• Adjustment Procedures

Unit 6: MaintenanceS8400 Series Operator Manual6-2 PN: 9001160BCLEANING PROCEDURESCleaning of the printer is a necessary maintenace activity to ensur

Unit 6: MaintenanceS8400 Series Operator Manual6-3 PN: 9001160BREPLACEMENT PROCEDURESThis unit provides in-depth instruction on all primary component

Unit 6: MaintenanceS8400 Series Operator Manual6-4 PN: 9001160BPLATEN ROLLER REPLACEMENTThe printer’s platen roller is considered to be a high-wear c