SATO GL408e / GL412e Manual del operador

PN: 9001163B GL4xxe Operator’s ManualGL4xxe seriesRead thisOperator’s Manual before and during the servicing of the above product. Keep this docu

Unit 2: Technical DataGL408-412e Operator’s Manual2-1 TECHNICAL DATA• Physical Characteristics• Environmental•Power• Processing•Command• Interface M

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-64 Provides access to the desired character set.Lines Per Inch. This menu allows the quan

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-65 Determines how the physical label length is affected upon receiving an EXECUTE command

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-66 Allows setting the IGP/PGL feature so that it is enabled or disabled when the printer

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-67 This option determines how scalable characters are sized.• Normal - factory default. N

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-68 Allows dynamic data to be truncated up to the maximum data length specified in Create

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-69 ZGL EMULATION MODE (TABLE 4-11)MENU DESCRIPTIONPermits entry into the EMULATION Mode.

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-70 Allows the format instructions command prefix to be selected.The allowable range is 1

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-71 Determines the method of setting the Label Length.• Enable - factory default. Label le

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-72 This menu allows the operator to map the device B: to an External Memory Cartridge or

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-73 Is the menu selection screen for the EMUALTION Mode.This menu determines if the DGL pa

Unit 2: Technical DataGL408-412e Operator’s Manual2-2 PHYSICAL CHARACTERISTICSWidth 10.75 Inches (271 mm)Height 12.00 Inches (305 mm)Depth 18.00 Inc

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-74 Selects how the printer will interpret measurements.• Imperial - factory default. Amer

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-75 Determines whether the print intensity commands processed by the printer will be those

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-76 Is the menu selection screen for the EMULATION Mode.Allows the selection of how the pr

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-77 Special Function Control Code. These codes are specific to the delimiters of separate

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-78 Defines which media mode TGL will operate on receipt of a ‘D’ (strip mode) from the is

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-79 Allows the selection of the specific emulation to be selected from a list.The allowabl

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-80 Select whether the data sent to the printer is translated as standard ASCII or EBCDIC.

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-81 Top-Of-Form Set Command. This menu defines if the <ESC>SIF command which sets th

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-82 This menu saves the current state of the printer to flash memory. The pages, formats,

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-83 Allows varification of proper printer operation and print quality through the selectio

Unit 2: Technical DataGL408-412e Operator’s Manual2-3 SENSINGGap Position & Sensitivity AdjustableReflective Eye-Mark Position & Sensitivity

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-84 Is an informational screen that displays that the error log is clearing.Is an informat

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-85 Is an informational screen that displays the print head resolution in stalled in dots

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-86 Is the menu selection screen for the Printer Management Mode.SATO Net Connect Port. Al

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-87 This menu disables the serial port.Allows setting the baud rate for the serial interfa

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-88 QUICK MENUS (TABLES 4-17 THROUGH 4-20)MENU DESCRIPTIONIndicates the printer has been

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-1 TROUBLESHOOTING• Error Signal Troubleshooting• Troubleshooting Table• Interface Troubleshooti

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-2 ERROR SIGNAL TROUBLESHOOTINGERROR SIGNALSDISPLAY EXPLANATION SOLUTIONThe printer could not fi

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-3 Printer contains an 32MB EFC and the firmwareattempted to access beyond its limit.Contact an

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-4 A Flash Write failed to complete. Try downloading again or contact an authorizedcustomer serv

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-5 An interim message diplays while the printerdiscards host data it cannot use because a faultc

Unit 2: Technical DataGL408-412e Operator’s Manual2-4 CHARACTER FONT CAPABILITIESMATRIX FONTSXU 5 dots W x 9 dots H (Helvetica)XS 17 dots W x 17 dot

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-6 Media was not installed or has run out.A break in media has occurred.Media was not correctly

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-7 Failed tag. Error displays in STOP modecausing the printer to halt.Initiate reprint of the la

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-8 TROUBLESHOOTING TABLETROUBLESHOOTING TABLEIMAGE VOIDSDirty print head. Clean print head.Damag

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-9 NO PRINTED IMAGEPrint head is disconnected. Ensure print head wiring harness is connected on

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-10 INTERFACE TROUBLESHOOTINGThis chapter provides a checklist for the various interface types.

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-11 LAN ETHERNET INTERFACECHK TROUBLESHOOTING STEPEnsure the interface has been correctly config

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-12 TEST PRINT TROUBLESHOOTINGChapter provides instruction on special printing to identify and r

Unit 5: TroubleshootingGL408-412e Operator’s Manual5-13 Figure 6-2, Sample Test LabelNOTE: The only print problem that the following sample test lab

Unit 6: MaintenanceGL408-412e Operator’s Manual6-1 MAINTENANCE• Cleaning Procedures• Replacement Procedures• Adjustment Procedures

Unit 6: MaintenanceGL408-412e Operator’s Manual6-2 CLEANING PROCEDURESCleaning of the printer is a necessary maintenance activity to ensure print qu

Unit 2: Technical DataGL408-412e Operator’s Manual2-5 BARCODE CAPABILTIESLinear Bar CodesUPC A/EJAN 8/13EAN 8/13Code 39Code 93Code 128Interleaved 2

Unit 6: MaintenanceGL408-412e Operator’s Manual6-3 REPLACEMENT PROCEDURESThis chapter provides in-depth instruction on all primary component and ass

Unit 6: MaintenanceGL408-412e Operator’s Manual6-4 FUSE REPLACEMENTThe fuse is wired to the power receptacle and protects the printer from power sur

Unit 6: MaintenanceGL408-412e Operator’s Manual6-5 MEDIA PLATEN ROLLER REPLACEMENTThe media platen roller is considered to be a high-wear component

Unit 6: MaintenanceGL408-412e Operator’s Manual6-6 ADJUSTMENT PROCEDURESThis chapter covers all of the printer and printer accessory adjustments. Th

Unit 6: MaintenanceGL408-412e Operator’s Manual6-7 PRINT HEAD BALANCE ADJUSTMENTPrint head balance is the equalization of pressure against the plate

Unit 6: MaintenanceGL408-412e Operator’s Manual6-8 PRINT HEAD PRESSUREPrint Head Pressure allows for the print head to be adjusted to accommodate di

Unit 6: MaintenanceGL408-412e Operator’s Manual6-9 PRINT HEAD ALIGNMENTPrint head position has a direct impact on print quality. The print head must

Unit 6: MaintenanceGL408-412e Operator’s Manual6-10 RIBBON GUIDE ALIGNMENTIf the print ribbon is not spread smoothly over the print head when it mak

Unit 6: MaintenanceGL408-412e Operator’s Manual6-11 RIBBON ROLLER ALIGNMENTIf the print ribbon is not spread smoothly over the print head when it ma

Unit 3: InstallationGL408-412e Operator’s Manual3-1 INSTALLATION• Unpacking & Parts Identification• Printer Installation• Operational Mode Selec

Unit 3: InstallationGL408-412e Operator’s Manual3-2 UNPACKING & PARTS IDENTIFICATIONUnpack the printer as directed in the following procedure.1

Unit 3: InstallationGL408-412e Operator’s Manual3-3 PRINTER INSTALLATIONThis chapter provides guidance on how to station, connect, and load the prin

Unit 3: InstallationGL408-412e Operator’s Manual3-4 MEDIA SELECTIONThe size and type of the labels or tags to be printed should have been taken into

Unit 3: InstallationGL408-412e Operator’s Manual3-5 Figure 3-3b, Fan-fold Media LoadingFigure 3-3c, Ribbon LoadingMedia GuideMedia HolderLower Print

PN: 9001163BBe sure to ask your dealer about our maintenance contracts to ensure peace of mind during your usage of SATO products Version: GBS-

Unit 3: InstallationGL408-412e Operator’s Manual3-6 OPERATIONAL MODE SELECTIONThere are two modes of printer operation; Dispense and Continuous. The

Unit 3: InstallationGL408-412e Operator’s Manual3-7 Figure 3-4, Label Reference PositionLABEL PRINT DIRECTIONREFLECTIVE SENSORTRANSMISSION SENSORBas

Unit 3: InstallationGL408-412e Operator’s Manual3-8 INTERFACE SELECTIONThis unit presents the printer interface types and their specifications. Thes

Unit 3: InstallationGL408-412e Operator’s Manual3-9 READY/BUSY INTERFACE SIGNALSSIGNAL SIGNAL DEFINITIONFGN (Frame Ground)TxD (Transmit Data) - Data

Unit 3: InstallationGL408-412e Operator’s Manual3-10 IEEE1284 PARALLEL INTERFACEThe parallel interface is a plug-in module that can be installed by

Unit 3: InstallationGL408-412e Operator’s Manual3-11 UNIVERSAL SERIAL BUS (USB)The Universal Serial Bus (USB) interface is a Plug-In Interface Modul

Unit 3: InstallationGL408-412e Operator’s Manual3-12 802.11G WIRELESS The wireless print server provides easy printer interface with 802.11g Wi-Fi c

Unit 3: InstallationGL408-412e Operator’s Manual3-13 Figure 3-7, Socket Connection DiagramWIRELESS LAN SIGNAL STRENGTHNetwork Port Link LEDOff 0 to

Unit 3: InstallationGL408-412e Operator’s Manual3-14 ALL INTERFACESReceive BufferThe data stream is received from the host to the printer one job at

Unit 3: InstallationGL408-412e Operator’s Manual3-15 STATUS5 TIMING CHARTSNORMAL PROCESS(Figure 3-8a)CANCEL PROCESS(Figure 3-8b)ERROR PROCESS(Figure

GL408-412e Operator’s Manual TABLE OF CONTENTSINTRODUCTIONAbout This Manual 1-2General Description 1-3Control Features 1-4TECHNICAL DATAPhysical Char

Unit 3: InstallationGL408-412e Operator’s Manual3-16 PRINT PROCESS(Figure 3-8d)COMMAND PROCESS(Figure 3-8e)BCC ERROR PROCESS(Figure 3-8f)STATUS5 TIM

Unit 3: InstallationGL408-412e Operator’s Manual3-17 EXTERNAL SIGNALThe external signal interface is designed to connect the printer to an applicato

Unit 3: InstallationGL408-412e Operator’s Manual3-18 Figure 3-9, Input/Output Circuit Diagram25-PIN CONNECTOR ASSIGNMENTSPIN SIGNAL NAME DIRECTION L

Unit 3: InstallationGL408-412e Operator’s Manual3-19 Figure 3-10, 14-Pin Connector AssignmentsFigure 3-11, 25-Pin Connector AssignmentsINPUT SIGNAL

Unit 3: InstallationGL408-412e Operator’s Manual3-20 OUTPUT SIGNAL WAVE FORMBASIC OPERATION(Figure 3-13a)PAPER END(Figure 3-13b)RIBBON END(Figure 3-

Unit 3: InstallationGL408-412e Operator’s Manual3-21 Figure 3-14, Operation Mode Flow Chart

Unit 3: InstallationGL408-412e Operator’s Manual3-22 ACCESSORIES INSTALLATIONINTERFACE INSTALLATIONThe diagram below (Figure 3-15) displays the phys

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-1 PRINTERCONFIGURATION• Printer Configuration• Configuration Modes• Menu Definition Table

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-2 PRINTER CONFIGURATIONThis unit provides in-depth instruction on printer configuration f

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-3 CONFIGURATION MODESThis chapter provides an overview of the various configuration modes

GL408-412e Operator’s Manual PRINTER CONFIGURATIONPrinter Configuration 4-2Configuration Modes 4-3User Mode 4-3Configuration Mode 4-4Advanced Mode 4-

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-4 CONFIGURATION MODEThe Configuration Mode is a set of menus that allows the operator to

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-5 ADVANCED MODEThe Advanced Mode is provided to make basic printer operational adjustment

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-6 Figure 4-3b, Advanced Mode Continued Standard Chars. 340* Max Cached Char 01 KBytes*Vie

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-7 SERIAL INTERFACE MODEThis chapter provides the programming sequences required for RS232

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-8 PARALLEL INTERFACE MODEThis chapter provides the programming sequences required for IEE

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-9 CENTRONICS INTERFACE MODEThis chapter provides the programming sequences required for C

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-10 UNIVERSAL SERIAL BUS (USB) INTERFACE MODEThis chapter provides the programming sequenc

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-11 LOCAL AREA NETWORK (LAN) INTERFACE MODEThis chapter provides the programming sequences

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-12 WIRELESS LOCAL AREA NETWORK (WLAN) INTERFACE MODEThis chapter provides the programming

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-13 PGL EMULATION MODEThis chapter provides the programming sequences required to correlat

GL408-412e Operator’s Manual TROUBLESHOOTINGError Signal Troubleshooting 5-2Troubleshooting Table 5-8Interface Troubleshooting 5-10Parallel Interface

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-14 ZGL EMULATION MODEThis chapter provides the programming sequences required to correlat

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-15 DGL EMULATION MODEThis chapter provides the programming sequences required to correlat

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-16 TGL EMULATION MODEThis chapter provides the programming sequences required to correlat

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-17 IGL EMULATION MODEThis chapter provides the programming sequences required to correlat

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-18 DIAGNOSTICS MODEThis set of menu screens allows for the confirmation of various printe

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-19 PRINTER MANAGEMENT MODEThis chapter provides the programming sequences required to con

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-20 MISC QUICK MENUSThe flow charts in this chapter provide quick access to certain printe

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-21 SOFT RESETReboots the printer back to an online state. If the reset is performed durin

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-22 MENU DEFINITION TABLES USER MODE (TABLE 4-1)MENU DESCRIPTIONPermits entry into the USE

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-23 Specifies the distance to advance or retract the print image on the label to determine

Unit 1: IntroductionGL408-412e Operator Manual1-1 INTRODUCTION• About This Manual• General Description• Control Features

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-24 This setting changes the vertical base reference point for the current label job and a

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-25 Allows selection of the manner of determining the speed of media movement during non-p

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-26 When enabled and the amount of ribbon remaining on the supply spindle is approximately

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-27 Is the menu selection screen for the CONFIGURATION Mode.This menu allows up to eight u

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-28 This menu set is used to print a list of various stored printer configurations. It is

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-29 This menu screen permits the designation of the desired file name. Use the arrow keys

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-30 Is the premiere menu screen of the Advanced Mode. Allows scrolling and selection of it

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-31 Allows selection of special media modes when the Continuous option is chosen as the Me

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-32 This feature provides a graphical printout showing the relationship of the Paper-Out T

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-33 This option selects the port for the Return Status Commands (i.e., ~STATUS (PGL) and ~

Unit 1: IntroductionGL408-412e Operator Manual1-2 ABOUT THIS MANUALThis manual is laid out consistent with the product discussed and provides all of

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-34 Extended Memory Card - Flash File System• Overwrite Files - factory default. This opti

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-35 Is the sub-menu of the Set Lock Key feature.When this menu is displayed, simultaneousl

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-36 This menu entry permits the thickness or font weight of extra bold text fonts to be ad

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-37 This menu sets a value that when exceeded by the output of the media sensor, is recogn

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-38 Head Automatic Calibration. Allows selection of whether the printer performs a media c

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-39 Determines if the Label Length value set in the Media Setup menu is used during Run Au

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-40 Is the menu selection screen for the INTERFACES Mode.Determines whether the print data

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-41 Is the main menu screen for the Host Interface option of the INTERFACES mode. There ar

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-42 Allows the serial interface protocol type to be selected to meet host interface requir

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-43 When the printer is printing data from a host and a second job is recieved by the prin

Unit 1: IntroductionGL408-412e Operator Manual1-3 GENERAL DESCRIPTIONThe GL4e Series printers are specifically designed for use in high-volume, labe

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-44 This option is for the Series1 protocol. After receiving a poll character, the printer

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-45 Determines whether the print data code will be deleted. Hexadecimal graphic data will

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-46 Is the menu selection screen for the Parallel Port option of the INTERFACES mode.This

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-47 Top-Of-Form Action. When enabled, the printer will feed out the job in process when th

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-48 Block-Check-Code Algorithm Check. Only available when Status 5 is selected for Bi-Comi

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-49 Is typically for a line-printer and should not normally be enabled. Is used for legacy

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-50 This feature is used to prevent a host computer from timing out because the parallel i

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-51 Is the menu selection screen for the INTERFACES Mode.Determines whether the print data

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-52 Communication Protocol. Selects the mode of Bi-Directional communications. In most cas

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-53 Is the menu selection screen for the INTERFACES Mode.Determines whether the print data

Unit 1: IntroductionGL408-412e Operator Manual1-4 CONTROL FEATURESThis chapter identifies the interactive control features of the printer. These fun

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-54 Communication Protocol. Selects the mode of Bi-Directional communications. In most cas

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-55 Is a transitional screen that allows entry into the Net BIOS Protocol menu.Allows dete

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-56 This menu allows the IP Address to be set for the TCP/IP protocol in four three-digit

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-57 Is the menu selection screen for the INTERFACES Mode.Determines whether the print data

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-58 Communication Protocol. Selects the mode of Bi-Directional communications. In most cas

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-59 Determines how the printer and/or NIC card respond when a job has been completed. Thed

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-60 This menu allows the Subnet Mask for the TCP/IP protocol to be set in four three-digit

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-61 A 1 to 32 character, case-sensitive string that identifies the Extended Service Set I

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-62 International Mode. Allows the determination of whether the wireless option adapts toi

Unit 4: Printer ConfigurationGL408-412e Operator’s Manual4-63 Allows the specific emulation to be selected or if the Select option is chosen, the me